I’ve had a Simplicity sweeper for almost 6 years and it’s fantastic. I’ve never had a single issue with the sweeper and it gets used 2-3 times per week. Always stop into the Kemper or Sycamore stores to get new bags and always get great service! I recommend Kirkwood’s to everyone I know!
- Chad Bowen
The store on Montgomery Road has excellent customer service! I thought I would have to buy a whole new vacuum – but they fixed mine up and it is as good as new! I would not buy a vacuum anywhere else.
- Julie Rush Urso
I’ve had my vacuum (purchased elsewhere a few years back) serviced at 2 different Kirkwood locations. The first was in Westwood, and the second was on Colerain. Both were fantastic experiences, and I’d recommend either of these stores to anyone seeking to purchase or service a vacuum/sweeper.
- Marissa Pherson
Bob at the Ohio Pike store is very helpful. I call him “The Vacuum Man” and go to him with all my questions and concerns. I have purchased two Simplicity vacuums from him over the years and recommend you see him before you purchase a lesser machine.
- Amy Cook
Recently, I went to Kirkwood’s Sweeper Shop on Burlington Pike to look at vacuums. Michele Gruwell was very courteous and educated in the differences of the brands and models of vacuums. She asked questions about the types of floors I had, and gave me a demonstration of several models she had and then made a recommendation. I did not purchase a vacuum that day but Michele sold me 2 of the fireplace heaters that she showed me too and I love them. I will be back to buy a vacuum from Michele in the near future.
- Cindy Simons
This is a very nice store. Very neat and clean! Michele was awesome! She was very knowledgeable about vacuums and their parts. She was very kind and patient explaining things to me. I would recommend going to Michele for all your vacuum needs!
- Lynn Berling
Michele was great! Absolutely took care of every last detail, extremely easy to deal with and very friendly service. Great follow up and really knows everything about the products that she sells. If you’re looking for a quality vacuum, this is the place to go! When the need arises, I will definitely be buying from this shop again!
- Bill Hindman